Last updated: October 2026
This policy explains what information Solid Packages (“we”, “us”) collects when you visit solidpackages.pk or place an order, and how we use it.
Information we collect
- Order details: your name, phone number, email, delivery address and the products you buy, so we can process and deliver your order.
- Messages: anything you send us through the contact form, email or WhatsApp, so we can reply and prepare quotes.
- Account details: if you create an account, your login details and order history.
- Technical data: basic data such as browser type, device and pages visited, collected through cookies to keep the cart working and improve the site.
How we use your information
- To confirm, pack, dispatch and deliver your orders, and to contact you about them.
- To answer questions and send quotes for bulk or custom packaging.
- To keep the website secure and working properly.
We do not sell your personal information. We only share it with the parties needed to complete your order, such as courier companies (for delivery) and payment providers.
Cookies
The site uses essential cookies for the shopping cart, checkout and login. You can clear or block cookies in your browser settings, but parts of the store may not work without them.
How long we keep data
Order records are kept for as long as needed for accounting and legal purposes. You can ask us to update or delete your personal details at any time, unless we are required to keep them.
Contact
For any privacy question, email info@solidpackages.pk or message us on WhatsApp at +92 336 1085938.
